How do I cancel my order?Updated 2 years ago

How do I cancel my order?

Please either contact our customer support at: https://grimfrost.com/pages/contact-us or at [email protected]
Make sure to include your order number so that we can assist you as swiftly as possible.

If an order has already been sent then it is no longer possible to cancel the order. 

When we have canceled an order that has not yet been sent we will naturally issue a full refund for the order.
It may take up to 5 business days until the money is available at your bank account depending on which bank you have.